Ethics: Enhancing the Consumer Image

Professional ethics for Employment Specialists clearly guides our interactions with the consumers as they enter into the workforce, demonstrate skills and show competencies that meet the employer needs. Underlying in this achievement is the ability of the consumer to fit into the work place, culturally and socially. This is more likely to occur when the employer and coworkers perceive the person as capable of performing and completing needed work. We want to explore the ethical considerations of working with the consumer, in the workplace and in active engagement with employers and coworkers. What is our role in projecting a positive image that will impact the dynamics of the relationship among all the employees?

Awareness of this critical component of the consumer’s image starts from the very onset of our relationship with the employer, language in the work environment, training techniques and follow-up communications. As we consider ethical practices in our service delivery strategies, the goal for the person to become a valued member of the workplace includes the image they project to their employer, coworkers and customers. 

Presenter: Judith Guetzow

Recorded on 8/3/17. If you do not see the video below, you can view in YouTube: Ethics: Enhancing the Consumer Image part 1   Transcript available.


Recorded on 8/10/17. If you do not see the video below, you can view in YouTube: Ethics: Enhancing the Consumer Image part 2  Transcript available


This event is available for continuing education, CRC and LPC credit. In order for UNTWISE to provide verification of completion for 'On Demand' events, you must 

  • register for the event (below)
  • watch the video 
  • complete a short assessment (link will be emailed after registration)

Payment: Purchase Order or payment by check or credit card must be received 7 days prior to start date. If you have any problems when trying to pay for the course, contact UNTWISE at (940) 565-4000 for further assistance.

Registration Deadline: Registration will be closed 7 days prior to training commencement.

Cancellation Policy: Cancellations must be made 2 weeks prior to training to receive a full refund. No refund will be provided if cancellation is made within 2 weeks of training. Please fax cancellation to (940) 565-3960 or email

Start Date: 
End Date: 
11:00 AM - 12:00 PM CDT
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On Demand End Date: