Credential Renewal Exception Request

An exception to the credential renewal policy may be considered only under the following conditions:

• A catastrophic event occurred that significantly impaired a provider's ability to complete the required training as required by UNT WISE policy. Examples of catastrophic events include, but are not limited to natural disasters (flood, tornado, etc), and sudden, severe medical event requiring ongoing treatment (cancer diagnosis, dialysis, severe injury, assault, etc).
• An applicant submits documentation supporting their request.

If you would like to submit an exception request, please complete the Credential Renewal Exception Form.

Process for review:

• Exception Request Form is routed to the UNT WISE Director
• UNT WISE Director reviews information and will reach out if there are any questions or a need for additional documentation.
• UNT WISE Director submits recommendation to TWC-VR
• TWC-VR and UNT WISE agree to the recommendation
• Applicant is informed of the decision to support or deny the exception

Credential Renewal Submission

Providers may renew their credentials and endorsements up to six months before their expiration date, but no earlier. CEUs should be submitted during the last quarter of your credentialing period. To ensure sufficient time for processing and any necessary follow-up, UNT WISE recommends submitting your renewal application no later than two months before the expiration date.

For payment processing: Please ensure you are logged in to ProLearning to pay the renewal fee. If you need your ProLearning login, reset your password here.

For application processing: Please submit your completed UNT WISE Credential Renewal Form, a copy of your paid renewal fee receipt, and any external CEU documentation to wiserenewal@unt.edu.

Course Requirements

Course Modality

 

Pre-requisites

Students must complete all prerequisites before enrolling in training. Those who enroll without meeting prerequisites may be removed from the course.

Requirements for Completion

UNT WISE students must complete trainings within the advertised timeframe for the training event. Requirements for successful completion are outlined at the beginning of the training, and it is the responsibility of the student to read and understand those requirements.

Table 2

 

**Minimum point requirement will vary per course. Please refer to your course syllabus for the minimum point requirement needed to successfully complete the course.

If requirements for completion are not met, a failing grade will be issued and no credit will be received. UNT WISE follows a strict 2 test attempt policy but will review requests for exception on a case-by-case basis. Requests for an additional test attempt must be directed to the course instructor and approved by the Director. For students who fail the course but would still like to earn the credential or endorsement, new registration and payment are required.

Should a student choose to retake the course, they may use their own previously submitted original work, but these will need to be saved and reuploaded into the new course as assignments do not automatically transfer over. 

All work submitted by the student must be original (original meaning that the work is created by the student enrolled in the course); shared work and duplicative assignments are not permitted. Violation of this rule is grounds for an immediate failing grade at minimum, and assessment of possible further penalties as determined by UNT WISE staff. Please see the Academic Integrity policy for further details.

Academic Integrity Policy

Policy Statement.  UNT WISE promotes the integrity of learning and embraces the core values of trust and honesty.  Academic integrity is based on educational principles and procedures that protect the rights of all participants in the educational process and validate the legitimacy of credentials and endorsements awarded by UNT WISE. In the investigation and resolution of allegations of student academic dishonesty, UNT WISE's actions are intended to be corrective, educationally sound, fundamentally fair, and based on reliable evidence. This Policy is intended for UNT WISE students only.

Definitions.

1.  Academic Misconduct “Academic Misconduct” means the intentional or unintentional action by a student to engage in behavior in the academic setting including, but not limited to: cheating, fabrication, facilitating academic misconduct, forgery, plagiarism, and sabotage.

2. Cheating. “Cheating” means the use of unauthorized assistance in an academic exercise, including but not limited to:

   • use of any unauthorized assistance to take exams, tests, quizzes, or other assessments;

   • use of sources beyond those authorized by the instructor in writing papers, preparing reports, solving problems, or carrying out other assignments;

   • use, without permission, of tests, notes, or other academic materials belonging to instructors, or other students of UNT WISE;

   • dual submission of a paper or project, or resubmission of a paper or project to a different class without express permission from the instructor;

   • any other act designed to give a student an unfair advantage on an academic assignment.

3. Fabrication. “ Fabrication” means falsifying or inventing any information, data, or research outside of a defined academic exercise.

4. Facilitating Academic Dishonesty. “Facilitating academic dishonesty” means helping or assisting another in the commission of academic dishonesty.

5. Forgery. “Forgery” means intentionally falsifying or altering a score, grade, or official record or the signature of another.

6. Instructor. “Instructor” means any UNT WISE employee who has been assigned instructional responsibilities for the course

7. Minor Violation. “Minor violation” means errors in judgment without clear intent by the student to violate the Academic Integrity Policy.

8. Major Violation. “Major violation” means a serious act or acts of academic misconduct that supports evident substantial disregard for the academic integrity of UNT WISE

9. Plagiarism. “Plagiarism” means the use of another's thoughts or words without proper attribution in any academic exercise, regardless of the student's intent, including but not limited to:

   1. the knowing or negligent use by paraphrase or direct quotation of the published or unpublished work of another person without full and clear acknowledgment or citation

   2. the knowing or negligent unacknowledged use of materials prepared by another person

10. Sabotage. ”Sabotage” means acting to prevent others from completing their work or willfully disrupting the academic work of others.

11. Student. “Student” means a person who has previously taken or is taking courses at UNT WISE.

Procedures and Responsibilities.

Responsibility for Violations of Academic Misconduct.

1. UNT WISE Instructor. Instructors have primary responsibility for academic assessment. A finding by an instructor that academic dishonesty occurred may be considered grounds for academic penalties, up to and including failure in the course. Decisions about the degree of academic penalty to impose will be based on the seriousness of the violation. Instructors are expected to report all allegations, factual summary statements, and sanctions involving instances of academic misconduct to the director of UNT WISE.

2. UNT WISE Director. When an instructor and student cannot reach an agreement regarding the degree of academic penalty, the instructor may seek guidance and advisement from the Director of UNT WISE. The Director has the following responsibilities:

   1. review single violation reports to determine whether the violation should be categorized as a major or minor violation.

   2. administer the procedures and sanctions as set forth in this policy, including investigation of possible major violations and misconduct involving multiple or repeat violations of the policy;

   3. consult with instructors and students about procedures and rights, and inform students of impending investigations, misconduct findings, misconduct sanctions, and appeal rights as related to major, multiple, or repeat violations.

3. Student. Students are expected to conduct themselves professionally. A student is responsible for responding to an academic dishonesty report issued by an instructor or the Director. If a student fails to respond, appropriate academic actions in the absence of the student may be taken.

4. Academic Penalties. The following academic penalties may be assessed upon the determination that academic misconduct has occurred:

   1. Admonition. The student may be issued a verbal or written warning.

   2. Partial or No Credit for an Assignment or Assessment. The instructor may award partial or no credit for the assignment or assessment on which the student engaged in academic misconduct.

   3. Course Failure. The instructor may assign a failing grade for the course.

   4. Revocation of Credentials. The student's credential may be stripped if academic misconduct is discovered post-facto. 

   5. Contract Reporting. Texas Workforce Commission staff may be notified of the student's academic misconduct.

Should a student's appeal of an academic misconduct penalty extend beyond the grade submission deadline, the student will be assigned a grade that reflects the recommended penalty. Upon conclusion of the appeal process, the student's grade will be adjusted accordingly based on the outcome of the appeal.

Procedures for Violation of Academic Dishonesty.

1. Instructor Actions. An instructor who suspects that a student has engaged in an act of academic misconduct must make a good faith effort to contact the student in writing as soon as possible after detecting the suspected academic dishonesty. The instructor's initial communication should be sent via the Canvas inbox and should convey the details of the suspected academic misconduct in sufficient detail to allow the student to prepare a written response, and direct the student to schedule an in-person conference with the instructor to discuss the suspected misconduct.

   1. If the student does not respond to the instructor's written communication within five (5) days of the instructor sending the email, the instructor may assess academic penalties in line with the suspected academic dishonesty.

   2. If the student responds to the instructor's written notice of suspected academic misconduct a conference with the instructor should be scheduled. As part of the conference, the instructor will review all the evidence or information relevant to the suspected act of academic dishonesty and provide the student with a full opportunity to respond.

   3. If, after the conference, the instructor determines that the student has not engaged in an act of academic dishonesty, no sanctions will be imposed and the instructor will notify the student immediately.

   4. If the instructor determines upon preponderance of the evidence that the student has engaged in an act of academic dishonesty, the instructor will notify the student of this determination in writing, as soon as possible, if not immediately upon the conclusion of the conference.

   5. The instructor will submit to the Director of UNT WISE a factual summary of the incident, and any relevant documents, to support the findings and the imposed academic penalty.

2. Student Appeal of Instructor's Actions.

   1. If a student disagrees with an instructor's determination of academic misconduct or with an academic penalty, the student may submit a written appeal per UNT WISE's Appeals Policy.

Accommodations & Special Requests

Disability Accommodation

UNT WISE is committed to full training program access for all participants, including those with disabilities.  Reasonable accommodation and appropriate adjustments will be made to all training programs provided by UNT WISE in order to facilitate equity for persons with disabilities.  No one will be excluded from any training program based on a disability. Anyone who wishes to request a reasonable accommodation due to a disability should follow this procedure:

The participant requests an accommodation in writing at untwise@unt.edu and includes the following information:

1.    Participant name, credential ID (if applicable), phone number, and e-mail address.

2.    Training program

3.    Description of disability(ies)

4.    Accommodations requested

Supporting documentation may be requested by UNT WISE staff and could include a request for formal records.  Accommodation requests and supporting documentation will be reviewed by UNT WISE staff.

UNT WISE will respond to the participant in writing with information on the approved accommodations or the need for additional information.

Release of Information

Due to the University privacy policy, we are unable to release scores or information to anyone other than the person who completed the course. Students whose course fees were paid for, either by an employer or Vocational Rehabilitation (VR) counselor, will need to consent to the disclosure of educational records.

If you would like to grant UNT WISE permission to share information with an established party, please contact us directly at untwise@unt.edu. 

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