Pre-recorded webinar series:
Part 1: Emotional CPR for CRPs: Getting Fitted with Your Emotional Oxygen Mask (Part 1 of 2)
CRPs navigating the provision of services during a global pandemic need tools to assess and address their own emotional responses. Research indicates emotional effects of living in a quarantined state can impact emotional health beyond the specific period of isolation. Understanding how to recognize your emotional warning signs, discover barriers and blind spots to addressing your emotional health, and learning how to effectively apply your own emotional oxygen mask is crucial to your customer’s success in doing the same.
This session will serve to hold space for the CRP who has been experiencing increased feelings of anxiety, frustration, and sadness due to the pandemic. The learning hour will help the CRP explore their own emotional journey and provide resources and steps to process emotions effectively to increase personal resiliency and confidence in their ability to thrive during a time of sustained uncertainty.
Upon completion of webinar 1, participants will be able to:
- Identify warning signs of poor emotional health.
- Understand the barriers and blind spots to navigating strong emotions effectively.
- Develop effective practices that promote emotional health and resiliency.